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Saturday, July 14, 2012

666. Rollback Rx Virtual File can't be removed

Rollback Rx has a function where you can EXPLORE what is actually backed up in a snapshot. It does this by creating a VIRTUAL DISK (make believe, not physical, but appearing like one) that shows up under My Computer. Well, after it is created (a long time), a window asks if you want to view it or DISMISS it; it also states that it can be explored now by going to My Computer. Well, DON'T close that window. Because this is the only way to remove it from My Computer. I did, and hit the problem with it now residing there and no way to remove it. You would think Microsoft would the option to just EJECT it like a physical drive. Nope. It's the application's responsibility to give you a function to remove it.

Solution for Rollback Rx: Go back into Rollback and do a second EXPLORE of the SAME snapshot. It will immediately sense that the virtual disk (VDRIVE) exists and present you with the window that again allows you to DISMISS it. Do so. Voila.

You would think someone at Rollback would know this. Well, no. Not yet after about 3 days. The Rollback Community Forum flags this as a problem for a long time. After a lot of reading and many attempts to provide a solution, I finally found this solution there and thanked the provider.

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