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Tuesday, May 7, 2019

874. Suddenlink - Lost SSID - plus changing passwords

While I'm in a technical mood, I simply can't overlook the stability of the Suddenlink ISP connection over the last 2-3 weeks. About ever other day at minimum, my network has been losing access to its SSID! Sometimes just a rebbot of router cleared things, but most of the time the Suddenlink modem had to be rebooted first. Then there were several down times for entire Suddenlink system including the phone.

So, regardless if phone remained up or not a reboot of the Suddenlink modem was required to reestablish the SSID, that is, make it available in the connection list. Well, the reboot sequence of Suddenlink modem (power back on after 30 seconds off), followed by router (power on after off for 30 seconds), then all you devices that need to connect after that. All resolved! btw, Suddenlink did take the system down due to Internet issue in the area for about 2-3 hours the other day and everything has been since. I guess a few weeks of inconvenience is acceptable in today's world!

Except, if you were foolish enough to change passwords for your router and network sign in. This is different issue, but warrants documentation. Changing the router password on a Netgear router is simple enough. Sign in, truck off to SECURITY, and changed the password. No reboots are required. However, if you decide to change the Wireless Network Password, then the whole reboot sequence needs to be done after you find your way on the router to WIRELESS and then SECURITY to change the password.Sequence again is: router, then each device. It may be helpful you  you have a checklist for all the devices you need to change before you wife, so, or daughter hits you up for screwing up. Don't forget the FireTV wireless also. I learned that in order to enter the new wireless password on each device you need to get to your connection and tell to FORGET the router. You will then be prompter at connection for new password.


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