This started back in April/May timeframe. But I wanted to capture enough to accurately describe. Note until 5/2527 when my entire system was trashed (no longer boot- thanks MSFT Restore) I was on Windows 23H2. After that I was on 24H2 after a Clean Windows Install. I lost all Event View logs at that time, so am working only with the late May BSOD documentation on 24H2 now (5/30/25 events)
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Temporary Workaround :
First, a temporary workaround was to Uninstall the updates put out every 2nd Tuesday of the month and PAUSE windows Updates for 4 weeks until the next cumulative quality/security update hit. BSODs occurred after each 2nd Tuesday install since April (now June). On 5/30/25 KB5058411 was uninstalled. However, on 6/5/25 I reinstalled after finding a new driver for my AMD Radon Vega Graphics Adapter which I installed after laborious efforts to find it. So, you could say another new test mode.
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Problem Description:
My Lenovo Model 81NC000aus is now about 6 years old. Certainly not too old to retire. Yet, this BSOD was quite frequently nailing me. The Event View showed it (See Event Viewer below). However, each time the Minidump failed to initialize (also included in Event Viewer documentation below). I missed information on the actual screen when BSOD happened. It's small and the extreme bottom. Thus, I ran after the Event's BUGCHECK CODE 209 with parameters 0,2,0,0xfffff8047ac3c9b3. The 2nd parameter indicates time of IQRL r4, while 4th parameter indicates "Connected standby in progress false, Bugcheck info from EFI false, etc. The Event 41 Task 63 also came with Keywords 703687441 77664(2). Another of my notes was Driver_IRQL_NOT_LESS_OR_EQUAL and DBGCMD in address. I forgot the details of these, but suffice to say it relates to Crash Dump which failed!
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RESOLVED!
It took a while
without the proper dumps and technical details, but here is a summary
and then the resolution:
1. BSOD was
exier1enced prior to 5/25/2025, but I focused on the 5/25/2025 one at
7:11 PM
2. Had to hold power
to get rebooted
3. Event Viewer when
back up showed little; The Event 46 Task 63 that “something
happened” and system was powered down abnormally.
4. An event re
Minidumps failed to initialize immediately followed.
5. And that was it
as far as documentation on the failures.
6. Research led to
checking all drivers and getting new ones if necessary.
7. Device Manager
reported that all drivers were current.
8. However, later
found, was that at least 2 different drivers were noted for the
Graphics adapter (AMD Radeon Vega 8) when BSOD were happening about
1-2 times every 2 days.. The first was unknown, but was a W10 driver
– unknown because Windows replaced it and not done via Device
Manager. Thus, nothing was listed for Rollback when the following
driver appeared: Windows Update updated that driver on 5/25/2025 to
26.20.14048.2 W10 Graphics Driver. An important message here is NEVER
let Windows Update other software like drivers! This version
happened to be another W10 driver.
9. Knowing that a
Windows 10 driver was working against W11 23H2 updates led me to look
for a new driver. But I thought I’d try a Restore to get me back to
a stable Winds level. That was catastrophic! My Boot records at a
minimum got wiped out and I had to finally resort to a Clean Install
of Windows.
10. A Clean boot
installed now 24H2 and I had to reinstall all applications and
settings.
11. BSOD were
prevalent on 24H2 and 23H2 (different KB-updates always installed 2nd
Tuesday of the month and the Cumulative Update). All Event Viewer
data was lost!
12. I didn’t have
to wait long, uninstalled the cumulative at that time, and received
the temporary workaround running system.
Now, in early June I
went to the AMD support site and found a W11 Graphic Driver for the
AMD Radeon Vega 8 ( 31.0.2193.1000 (denoted on AMD as 25.5.1
Adrenalin Driver) I removed the old driver with AMD Utility tool to
ensure it was cleanly off, then installed this one. It is a W11
Graphics Driver for my Radeon Vega8. I also reinstalled the
Cujulative update I uninstalled that was conflicting with the Graphic
Diver.
13. I went further
and looked up the 26.20.14048.2 driver that Windows put on and found
this from Google AI:A Blue Screen of Death (BSOD) occurring in
conjunction with the AMD Display driver "26.20.14048.2" is
a known issue, often pointing to a problem with the graphics card
driver. This was the icing on the cake!
14.
RESOLUTION: Install the latest driver from the AMD website:
After removing the old driver, download and install the latest
compatible driver from the official AMD website. [31.0.2193.1000
(25.5.1 Adrenalin Driver on AMD site). After I installed this and
restored Cumulative update for May, no BSODs for last 4
days. Fingers crossed]. Heed: DON’T LET WINDOWS UPDATES
INSTALL DRIVERS!
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Actions and other information:
1. Update all drivers. Unfortunately, Lenovo site does NOT list any updates by my processor model. I found an AMD Graphics driver (Adrenalin 25.5.1) aka 31.0.21024.2004 8/23/2025), downloaded it and installed it on 6/5/25). Unfortunately, I didn't write down the previous driver. Also, Windows Updates claims to have installed Advanced Micro Devices, Inc. - Display - 26.20.14048.2 on 5/25/25. Can't find verification. My Device Manager for Monitors says 10.0.26100.3624. This is designated a Windows 10 update! Was this the Graphic Adapter driver previous to my install? If so, BSOD almost explained - incompatibility between W10 driver and current 24H2 Updates. Is BSOD fixed? Testing began 6/5/25. Following from Google AI search:
A Blue Screen of Death (BSOD) occurring in conjunction with the AMD Display driver "26.20.14048.2" is a known issue, often pointing to a problem with the graphics card driver.
Potential Causes:
Corrupted graphics driver: The graphics driver itself may be corrupted or damaged, leading to instability.
Outdated or incompatible drivers: Outdated or incompatible drivers can lead to conflicts and crashes.
Windows update conflicts: In some cases, Windows updates may introduce bugs that interfere with the AMD driver.
Other software or hardware conflicts: Conflicts with other software, particularly Discord, or hardware issues can also contribute to the problem.
Troubleshooting Steps:
Clean Reinstall of the AMD Graphics Driver: This is a widely recommended solution.
Use Display Driver Uninstaller (DDU): DDU is a free utility that helps completely remove the existing graphics driver in Safe Mode.
Install the latest driver from the AMD website: After removing the old driver, download and install the latest compatible driver from the official AMD website. [31..0.2193.1000 (25.5.1 Adrenalin Driver on AMD site). After I installed this and restored Cumulative update for May, no BSODs sin last 3 days. Fingers crossed]
Alternatively, try a slightly older version: Sometimes, the latest driver may not be as stable, and an older version might resolve the issue.
Use AMD Cleanup Utility: If you're having trouble removing the older driver, the AMD Clean Uninstall Utility can help ensure no residual files remain.
Check for Windows Updates: Ensure your Windows operating system is fully up to date, as updates can sometimes include driver fixes.
Check Reliability Monitor and Event Viewer: These tools can provide more specific details about the error that caused the BSOD.
Disable Hardware Acceleration in Discord (if applicable): If you're experiencing issues while using Discord, try disabling hardware acceleration within the application.
Consider a Clean Windows Reinstall: If other solutions fail, a clean reinstall of Windows can help rule out software conflicts or corruption issues.
**If the issue persists, consider: **
System Scan: Run a full system scan with your antivirus software to rule out malware infections.
Repair .NET Framework: The .NET Framework Repair Tool can help address issues with the framework, which might be related to the problem.
2. Disable memory caching in BIOS (Yes, it is current) - Pending above test (#10
3. Issue stated was Kernel attempted to access page memory while process IRQL was too high. Attempt is pageable (or completely invalid) while executing at/above Dispatch_Level. Need Dump to check KiBugcheck Driver pinicode_string. and debugger cmd. - Pending above test (#1)
Event Viewer:
This is the BSOD - The
system has rebooted without cleanly shutting down first. This error
could be caused if the system stopped responding, crashed, or lost
power unexpectedly.
System
- Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID
41
Version 10
Level 1
Task 63
Opcode 0
Keywords
0x8000400000000002
- TimeCreated
[ SystemTime]
2025-05-31T00:11:12.6390119Z [ 5/30/25 7:11:12 PM]
Eve
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer L2019
- Security
[ UserID]
S-1-5-18
- EventData
BugcheckCode
209
BugcheckParameter1
0x10
BugcheckParameter2
0x2
BugcheckParameter3
0x0
BugcheckParameter4
0xfffff8047ac3c9b3
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false
LidReliability
false
InputSuppressionState 0
PowerButtonSuppressionState 0
LidState 1
WHEABootErrorCount
0
Just
prior to BSOD: Crash
dump initialization failed!
System
- Provider
[ Name] volmgr
[ 5/30/25 10:11:45 [Crashed dump initialization failed]
- EventID 46
[ Qualifiers]
49156
Version 0
Level 2
Task 0
Opcode 0
Keywords
0x80000000000000
- TimeCreated
[ SystemTime]
2025-05-31T00:11:12.1815582Z [5/30/25 7:11:12 P.M.]
EventRecordID
3955
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 300
Channel System
Computer L2019
Security
- EventData
\Device\HarddiskVolume3
0000000001000000000000002E0004C0091000000F0000C000000000000000000000000000000000
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Binary data:
In Words
0000: 00000000
00000001 00000000 C004002E
0010: 00001009
C000000F 00000000 00000000
0020: 00000000
00000000
In Bytes
0000: 00 00 00 00 01
00 00 00 ........
0008: 00 00 00 00 2E
00 04 C0 .......À
0010: 09 10 00 00 0F
00 00 C0 .......À
0018: 00 00 00 00 00
00 00 00 ........
0020: 00 00 00 00 00
00 00 00 .....…
Just
after to BSOD: The
previous system shutdown at 2:38:31 PM on 5/30/2025 was
unexpected.
System
- Provider
[ Name] EventLog
- EventID 6008
[ Qualifiers]
32768
Version 0
Level 2
Task 0
Opcode 0
Keywords
0x80000000000000
- TimeCreated
[ SystemTime]
2025-05-31T00:11:22.4124167Z [5/30/2025 7:11:22 PM]
EventRecordID
3935
Correlation
- Execution
[ ProcessID]
2916
[ ThreadID] 3036
Channel System
Computer L2019
Security
- EventData
2:38:31 PM
5/30/2025
10
E907050005001E000E0026001F00C201E907050005001E00130026001F00C2013C0000003C000000000000000000000000000000000000000100000000000000
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Binary data:
In Words
0000: 000507E9
001E0005 0026000E 01C2001F
0010: 000507E9
001E0005 00260013 01C2001F
0020: 0000003C
0000003C 00000000 00000000
0030: 00000000
00000000 00000001 00000000
In Bytes
0000: E9 07 05 00 05
00 1E 00 é.......
0008: 0E 00 26 00 1F
00 C2 01 ..&...Â.
0010: E9 07 05 00 05
00 1E 00 é.......
0018: 13 00 26 00 1F
00 C2 01 ..&...Â.
0020: 3C 00 00 00 3C
00 00 00 <...<...
0028: 00 00 00 00 00
00 00 00 ........
0030: 00 00 00 00 00
00 00 00 ........
0038: 01 00 00 00 00
00 00 00 ........